Warranty & replacement
Warranty and replacement
How do I file a warranty claim?
All customers can fill out a warranty claim form here.
Are my products covered under warranty?
Yes, however, each product has its own limited warranty policy. Please refer to your product’s packaging for specific on its warranty.
If for any reason the products are faulty when received or break during normal use, please fill out a warranty claim form here. Please do not ship products back to us until you receive an email confirmation from us regarding your warranty.
BOB Filter
Replacement Filters
Under Sink Water Filters
Pitchers
P'ure Series
Absolute Series
Standard Series
Aquapoint
Large-Scale RO Systems
ROBust RO Systems
What We Filter
Why Ecosoft
Health
Eco-Friendly
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